Hotel Work: Working in Hotels Best article about hotel Hotels are an essential part of the travel and tourism industry, offering a home away from home for travelers from all over the world. Whether you’re looking for a luxurious five-star experience or a budget-friendly option, hotels offer a range of accommodations to suit every […]
The rules and regulations for a front office may vary depending on the organization and industry, but here are some common rules and regulations: Dress code: Front office staff should adhere to a professional dress code as defined by the organization, such as wearing formal business attire. Punctuality: Front office staff should arrive on time […]
Duties of front desk receptionist? Duties of front desk receptionist Hotel clerks are the face of their hotels. They greet guests, check them in and out, answer questions, make recommendations, send up room service orders as well as provide directions and local info. Although every hotel is different, here are some common duties of a […]
Hotel Room Key cards control, How to control the key cards in hotels? What is the suggestion to control using the key cards in the hotel industry? Why the Hotel key card still working and I already checked out two days ago ? I received this question from one of our followers , so we […]
Front office department in hotel Front office team, who is in charge of the staff who work in the front office, I receive this question from one of my followers on the website, so to answer I would like first to explain what is the front office department? And what the roles they are make […]
How to Prevent Theft By Hotel Staff and Hotel Guests? 1. Preventing Theft by Hotel Staff: First thing you as recruiters for hotel staff you need to make check references for the staff who apply to work in your hotel, check in the previous places if he has any bad habits, so this is the […]
Knowledge, skills, and attitude: Attitude skills, and Knowledge all the three elements put together from a success formula. It is a well-known fact that any person with a remarkable blend of all a human being with lots of the above mentioned 3 characteristics will come out as a human being lots of intelligence, leadership qualities […]
How to Handle VIP and VVIP arrivals in hotels Who is a VIP guest ? Criteria for Categorizing guests as a VIP may differ from hotel to hotel, below are few examples for the same: VIP: Decision Makers of Companies, Travel Agents, Honeymoon couples, A guest who had a bad experience on his last visit, […]
Night Audit / End of Day process in Hotels The Front office Audit is usually referred as Night Audit because hotels generally perform it during the late evening hours. Before the implementation of automated front office systems, the most convenient time to perform the audit was during the late evening and early morning hours, this […]
Types of Common Guest Complaints in Hotels 1. Service Related Complaints Are usually associated with the hotel service. The guest may experience a problem with hotel services and may get dissatisfied. It can be of wide-ranging and about such things as long waiting time for service, lack of assistance with luggage, untidy room, missed wake […]
By continuing to use the site, you agree to the use of cookies. more information
The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.