Category: Front Office Training

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Best knowledge for hotels industry

Hotel Work: Working in Hotels   Best article about hotel Hotels are an essential part of the travel and tourism industry, offering a home away from home for travelers from all over the world. Whether you’re looking for a luxurious five-star experience or a budget-friendly option, hotels offer a range of accommodations to suit every […]

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hotel reception

Rules and regulation for front office

The rules and regulations for a front office may vary depending on the organization and industry, but here are some common rules and regulations: Dress code: Front office staff should adhere to a professional dress code as defined by the organization, such as wearing formal business attire. Punctuality: Front office staff should arrive on time […]

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Discover Qatar tours and activities

Best Hotel front office article

Know about hotel front office department   The front office department of a hotel is responsible for managing the reception and guest services. The front office team is the first point of contact for guests, and their job is to ensure that guests feel welcome, comfortable, and satisfied throughout their stay. Here are some of […]

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hotel front desk job description

Duties of front desk receptionist

Duties of front desk receptionist? Duties of front desk receptionist Hotel clerks are the face of their hotels. They greet guests, check them in and out, answer questions, make recommendations, send up room service orders as well as provide directions and local info. Although every hotel is different, here are some common duties of a […]

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key card machine

Hotel room Key card still working after departure date ?

Hotel Room Key cards control, How to control the key cards in hotels?  What is the suggestion to control using the key cards in the hotel industry?  Why the Hotel key card still working and I already checked out two days ago ? I received this question from one of our followers , so we […]

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hotel front desk job description

Who is in charge of front office in hotels?

Front office department in hotel  Front office team, who is in charge of the staff who work in the front office,  I receive this question from one of my followers on the website, so to answer I would like first to explain what is the front office department? And what the roles they are make […]

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Prevent theft in hotels by guest or staff

Preventing Theft by Hotel Staff and Guests

How to Prevent Theft By Hotel Staff and Hotel Guests? 1. Preventing Theft by Hotel Staff: First thing you as recruiters for hotel staff you need to make check references for the staff who apply to work in your hotel, check in the previous places if he has any bad habits, so this is the […]

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Skills, knowledge and attitude

Skills,attitude and knowledge

Knowledge, skills, and attitude: Attitude skills, and Knowledge all the three elements put together from a success formula. It is a well-known fact that any person with a remarkable blend of all a human being with lots of the above mentioned 3 characteristics will come out as a human being lots of intelligence, leadership qualities […]

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hotel front desk job description

Front office Billing Instructions

Standard Front office Billing Instructions / Billing Codes Billing or payment instructions are used to display the billing method of a reservation for the front desk staff, cashiers etc.. A clearly defined billing instruction will help both the front desk staff to do a correct settlement of the guest at the time of check out […]

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Who is the VIP Guest and How to handle?

How to Handle VIP and VVIP arrivals in hotels Who is a VIP guest ? Criteria for Categorizing guests as a VIP may differ from hotel to hotel, below are few examples for the same: VIP: Decision Makers of Companies, Travel Agents, Honeymoon couples, A guest who had a bad experience on his last visit, […]

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