Take action if an employee suspected or confirmed positive case of Covid -19
* Immediately separate the employees who reported with or develop symptoms at the work from the other employees ,and arrange for private transport to home .
These employees should self-isolate and contact their health care provider immediately .
- Close off any areas that were used for prolonged periods of time by the sick person, if it is practical to do so.
Perform enhanced cleaning and disinfection after anyone suspected or confirmed to have COVID-19 has been in the workplace. Cleaning staff should clean and disinfect offices, bathrooms, common areas, and shared equipment used by the sick person, focusing especially on frequently touched surfaces or objects. If other workers do not have access to these areas or items, wait 24 hours (or as long as possible) before cleaning and disinfecting.
Employees who test positive for COVID-19 should immediately notify their employer of their results.
Sick employees should follow the recommended steps below for the self – isolation. Employees should not return to work until he has the corona test result Negative are met, in consultation with healthcare providers.
A test-based strategy is not recommended to validate an employee’s illness, or to qualify an employee for sick leave or return to work.
Self- Isolation recommended tips for staff
Stay home except to get medical care
Stay home. Most people with COVID-19 have mild illness and can recover at home without medical care. Do not leave your home, except to get medical care. Do not visit public areas.
Take care of yourself. Get rest and stay hydrated. Take over-the-counter medicines, such as acetaminophen, to help you feel better.
Stay in touch with your doctor. Call before you get medical care. Be sure to get care if you have trouble breathing, or have any other emergency warning signs, or if you think it is an emergency.
Avoid public transportation, ride-sharing, or taxis.
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Separate yourself from other people
As much as possible, stay in a specific room and away from other people and pets in your home. If possible, you should use a separate bathroom. If you need to be around other people or animals in or outside of the home, wear a mask.
Tell your close contact that they may have been exposed to COVID-19. An infected person can spread COVID-19 starting 48 hours (or 2 days) before the person has any symptoms or tests positive. By letting your close contacts know they may have been exposed to COVID-19, you are helping to protect everyone.
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Monitor your symptoms
symptoms of COVID-19 include fever, cough, or other symptoms.
Follow care instructions from your healthcare provider and local health department. Your local health authorities may give instructions on checking your symptoms and reporting information.
When to seek emergency medical attention
Look for emergency warning signs* for COVID-19. If someone is showing any of these signs, seek emergency medical care immediately:
Persistent pain or pressure in the chest
Inability to wake or stay awake
Pale, gray, or blue-colored skin, lips, or nail beds, depending on skin tone
*This list is not all possible symptoms. Please call reception or the medical Team in the hotel for any other symptoms that are severe or concerning to you.
Call 999 or call ahead to your local emergency facility: Notify the operator that you are seeking care for someone who has or may have COVID-19.
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Call ahead before visiting your doctor
Call ahead. Many medical visits for routine care are being postponed or done by phone or telemedicine.
If you have a medical appointment that cannot be postponed, call your doctor’s office, and tell them you have or may have COVID-19. This will help the office protect themselves and other patients.
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If you are sick, wear a mask over your nose and mouth
You should wear a mask over your nose and mouth if you must be around other people or animals, including pets (even at home).
You don’t need to wear the mask if you are alone. If you can’t put on a mask (because of trouble breathing, for example), cover your coughs and sneezes in some other way. Try to stay at least 6 feet away from other people. This will help protect the people around you.
Masks should not be placed on young children under age 2 years, anyone who has trouble breathing, or anyone who is not able to remove the mask without help.
Note: During the COVID-19 pandemic, medical grade facemasks are reserved for healthcare workers and some first responders.
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Cover your coughs and sneezes
Cover your mouth and nose with a tissue when you cough or sneeze.
Throw away used tissues in a lined trash can.
Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not available, clean your hands with an alcohol-based hand sanitizer that contains at least 60% alcohol.
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Clean your hands often
Wash your hands often with soap and water for at least 20 seconds. This is especially important after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food.
Use hand sanitizer if soap and water are not available. Use an alcohol-based hand sanitizer with at least 60% alcohol, covering all surfaces of your hands and rubbing them together until they feel dry.
Soap and water are the best option, especially if hands are visibly dirty.
Avoid touching your eyes, nose, and mouth with unwashed hands.
Avoid sharing personal household items
Do not share dishes, drinking glasses, cups, eating utensils, towels, or bedding with other people in your home.
Wash these items thoroughly after using them with soap and water or put in the dishwasher.
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Clean all “high-touch” surfaces everyday
Clean and disinfect high-touch surfaces in your “sick room” and bathroom; wear disposable gloves. Let someone else clean and disinfect surfaces in common areas, but you should clean your bedroom and bathroom, if possible.
If a caregiver or other person needs to clean and disinfect a sick person’s bedroom or bathroom, they should do so on an as-needed basis. The caregiver/other person should wear a mask and disposable gloves prior to cleaning. They should wait as long as possible after the person who is sick has used the bathroom before coming in to clean and use the bathroom.
High-touch surfaces include phones, remote controls, counters, tabletops, doorknobs, bathroom fixtures, toilets, keyboards, tablets, and bedside tables.
Clean and disinfect areas that may have blood, stool, or body fluids on them.
Use household cleaners and disinfectants. Clean the area or item with soap and water or another detergent if it is dirty. Then, use a household disinfectant.
Be sure to follow the instructions on the label to ensure safe and effective use of the product. Many products recommend keeping the surface wet for several minutes to ensure germs are killed. Many also recommend precautions such as wearing gloves and making sure you have good ventilation during use of the product.
Tags:front office department training, Front office rules and regulations, Hotel management training, Hotel Security, Hotel Telephone operator, Housekeeping training