SOP for front office staff at check in time front desk representative duties Initially let me focus on the sentence of “Reception staff ,who giving the first impression for the hotel, and front office department is the mirror of the service , so keep the first impression for the guest as happy by your warm […]
Hotels staff with positive covid-19 cases Take action if an employee suspected or confirmed positive case of Covid -19 * Immediately separate the employees who reported with or develop symptoms at the work from the other employees ,and arrange for private transport to home . These employees should self-isolate and contact their health care provider […]
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